Casual Crew Team Member

ROLE SUMMARY

As part of the Belfast Waterfront and Ulster Halls’ (BWUHs) Production Department, you will be responsible for providing pottering and non-specialist maintenance services to events within the BWUH’s venues. Working closely with the Technical Manager, Senior Crew Member and Facilities Manager to ensure the highest levels of delivery for these support services across all events to ensure BWUH retains its reputation as world-class venues.

Reporting to the Technical Manager & Senior Crew Member. 

Working with the Production and Technical teams, Facilities Management Team & Event Management team.

The company is committed to its vision to be world class and create an environment in which our people will continue to grow and play their part in building business tourism, live entertainment, and events to deliver socially, culturally and economically for Belfast and Northern Ireland. All employees are expected to commit to the company values of “Do It Right, Do It Now”.

Key Duties

• To be able to work flexibly across all venues of BWUHs and with all teams to ensure the necessary high standards of service delivery are achieved and exceeded.
• To assist the Technical Manager, Senior Crew Member and BWUHs management team in the delivery of the services necessary to support concerts, conferences, presentations, and exhibitions including general porterage, stagehand duties and labouring duties.
• To carry out all specified work in accordance with applicable health and safety legislation, guidelines, and best practice, and to ensure that any actual or potential health and safety hazards are reported to management immediately.
• To carry out health and safety checks and procedures as required.
• Work in close contact and flexibly with all teams and clients to ensure all requirements are met and delivered in a timely, cost effective and safe manner.
• To assist in providing creative/ innovative responses to non-routine problems to ensure a satisfactory and timely resolution and to undertake such other relevant duties as may from time to time be required.

Porter Duties

• To furnish all event spaces, both front and back of house, with the required furniture and equipment layout specific to each event. To undertake general and specific labouring duties as directed, for example, the assembly, dismantling, maintenance, and storage of seating and staging systems.
• To provide flexible logistic support to the Event Managers and/or Stage Production Team by working together on pre-planned setups or responding to reactive requests.
• To assist with cloakroom and luggage storage on events.
• To unload or load clients’ and BWUHs equipment from storage and/or vehicles in a safe manner and assist in the traffic management of delivery and collection loading areas (banksman duties).
• To undertake duties during events and respond to specific cues or directions given by Production staff i.e., follow spot operation, load-in/load-out stagehand etc.
• To ensure that the service yards, alleyways, entrance areas, under stage areas, the wagon store and all other related equipment stores & exhibition storage areas and collection areas are kept clean, free from defects and in a safe condition.

Maintenance Duties

• To assist with the maintenance and cleaning of fixtures and fittings, light non-specialist maintenance. To carry out minor repairs and maintenance to furniture/seating systems using power tools as per training provided. To provide general assistance as required e.g. non-specialist light maintenance duties.
• To ensure that the standard of equipment is maintained at the venues, reporting defective equipment or building defects to the facilities department.
• To assist with equipment accounting (including furniture), using the venues’ asset management system to ensure accurate records are in place.

Health and Safety

• To undertake suitable training on equipment and procedures and be responsible for maintaining safe working practices at all times but particularly during the build, open and de-rig of events in both venues.
• To assist in the development, implementation, audit and review of formal and dynamic risk assessments, method statements and safe systems of work.
• To carry out any other relevant procedures or duties as required by the Technical Manager, Senior Crew Member.
• To undertake the implementation of management policy and ensure compliance with the procedures of the BWUH.