A range of procedures and checks are carried out to ensure our buildings, equipment, systems, team members and visitors are safe whilst working in our buildings and attending our events. These procedures and plans are monitored and reviewed frequently to ensure they are up to date, accurate and fit for purpose. Our team also complete all necessary risk assessments for each event to ensure due care and consideration is given to each event in our venue.
We have a number of forums and platforms we engage with to ensure we are compliant and adhering to all relevant regulations and standards, and that we are coordinated across the different facets of the event operation. This ensures that as far as is reasonably practical, our events are planned and managed safely. We also engage with and participate in a number of working groups involving venues, council, emergency services and other key stakeholders to ensure we are working to best practice standards in the industry.
Our venues are fitted with CCTV which is monitored and recorded for the safety of team members and visitors.
At our events, we have a team of dedicated and accredited security and stewarding staff who are highly trained and experienced in event security. We also engage event medical staff to provide different levels of medical support and care at our events.
We regularly hold emergency exercises with our teams and contractors. Running exercises allows us to test our building, knowledge and procedures, and to learn from any gaps so that we can consider them and make improvements across our operation where possible.
On entry, customers will be required to produce accreditation and/or identification and may be subject to a bag or personal search by a member of our security team and should be aware that withholding consent to such searches may result in entry being denied. Other verification procedures may be in place for specific events.
We ask both staff and public to be vigilant. Please alert our security or stewarding team if you notice anything you feel uncomfortable with or wish to report. It’s better to be safe and report!
Live life COVID aware
The health and safety of all visitors is our priority. There are steps everyone can take to help reduce the risk of catching or spreading respiratory infections, including coronavirus (COVID-19) such as:
- Regular hand washing and practicing good hand and oral hygiene
- Make use of the sanitising stations located throughout ICC Belfast
Our cleaning partner, Mitie, is one of the UK’s leading cleaning service providers. Their highly trained team is at the heart of our COVID-Secure venue operations, providing an enhanced cleaning service to focus on high touch points with products that meet PHA guidance.
ICC Belfast uses 100% fresh air which is heated or cooled as required by the air handling units to a temperature calculated and controlled by the building management system. Using the principle of displacement ventilation, air is extracted at high levels and discharged from the building. There is no recirculated air used within the ventilation systems.
Find out more information about how to stay safe and help prevent the spread on the NI Direct website.