James McGrady

With a decade of experience in the hospitality industry, James has honed a deep expertise in guest relations, team leadership, and operational excellence. Starting from entry-level roles, he steadily progressed through positions that enhanced his skills in managing high-stakes environments, streamlining operations, and elevating guest experiences.

Today, as a Senior Assistant Operations Manager, James oversees day-to-day functions, coordinates cross-departmental efforts, and drives initiatives to optimise service quality and operational efficiency. His commitment to excellence and passion for service make him a dynamic leader, dedicated to fostering a seamless and memorable experience for every client.

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