Duty Manager
| Location: | Belfast |
|---|---|
| Contract: | Permanent |
| Closing Date: | Monday 02 February at 5pm |
| Reference: | BWUH0211 |
ROLE SUMMARY
As part of the Belfast Waterfront and Ulster Hall Ltd (BWUH) team, you are to ensure that all events are delivered as planned and that the customers’ experience of an event is exceeded through the provision of excellent customer care and ensuring any issues are fully resolved and to provide assistance when the issue is not within the direct responsibility of the post holder.
The company is committed to its vision to create a world-class stage where people make great things happen and our eight company values are our guiding principles.
How to Apply
To apply for this post, please upload your CV and a covering letter below, detailing how you meet the essential criteria
or
by post to; HR Team, Waterfront Hall, 2 Lanyon Place, Belfast. BT1 3WH
The deadline for applications is Monday 02 February 2026 at 5pm.
The applicant should highlight on their CV industry specific qualifications, certificates and experience as well as educational achievements.
Please note that it is the applicants’ responsibility to ensure that their CV, covering letter and Monitoring Form are submitted by this closing date and time. Any offer of employment is subject to the receipt of proof of eligibility to work in the UK and proof of any required qualifications.
Short-listing, testing and interview dates
It is envisaged that interviews will be held on Friday 06 February 2026.
ICC Belfast will make all reasonable efforts to accommodate applicants who are unavailable on the specified interview date, but it is under no obligation to do so.
Requiring Reasonable Adjustments Section
We encourage any applicants with a disability to contact us to discuss reasonable adjustments, the intention of which is to enable full participation in the application and selection process.
If you want to contact us to discuss reasonable adjustments, please call us on 07585888240 or [email protected]
Guaranteed Interview Schemes
We welcome applications from people with disabilities and operate a Guaranteed Interview Scheme. This means if you have a disability, and you apply and meet the essential criteria for one of our positions, we will consider your application under this scheme and guarantee you an interview.
Your application will be considered like all others, by measuring it against the essential criteria as set out in the employee specification but any short-listing or desirable criteria will not be applied to you.
Selection methods, such as computer-based skills tests, paper-based aptitude tests, situational judgement tests, driving assessments and assessment centers, are deemed to be part of the essential criteria. This means that all applicants must sit and pass these tests or assessments.
If you want to more information about the Guaranteed Interview Scheme, please call us on 07585888240 or send an email to [email protected]
#NIJOBS
