ICC Belfast is committed to supporting employees, customers, and local communities to create an overall positive impact on the world around us.
ENCOURAGING, EMPOWERING, DELIVERING
In order to be world-class, we need build a culture that is open, safe and inclusive. We do this by improving the quality of life for employees by offering them the opportunity to grow and thrive with structured training and development in a motivating work environment. We continually invest in our venue and its facilities to ensure we can provide the best environment and tools for all employees and customers. We are committed to the Sustainable Development Goals (SDGs) which were adopted in 2015 by the 193 United Nations (UN) member states. There are 17 goals which address economic, environmental, and social impacts, and are designed to form a blueprint for growth, nationally and internationally, by 2030. They’re underpinned by 169 targets to help define progress.
Good health and well-being
Clean water and sanitation
Decent work and economic growth
Industry, innovation and infrastructure
Responsible consumption and production
Peace, justice and strong institutions
CHARITY PARTNERSHIP WITH AUTISM NI
Autism NI is a parent-led partnership organisation formed to promote positive collaboration between parents, professionals and individuals with Autism. After a lengthy selection process, Autism NI was named as ICC Belfast’s charity partner. A decision was made based on them not only matching our values, but also their vision of benefitting Northern Ireland socially, economically, and culturally.
Partnering with Autism NI will mutually benefit both organisations with ICC Belfast and our sister venues, Waterfront Hall and Ulster Hall setting our sights on achieving the Autism Impact Award to assist in creating a more ‘Autism friendly environment’ for all visitors to our venues.
CHANGING THE MENU. FOR GOOD.
Visit Belfast fended off global competition to take home the 2022 GDS-Movement’s Innovation Award for its pioneering social impact project, Changing the Menu. For Good. Visit Belfast beat a shortlist of five destinations that included the Faroe Islands, Helsingborg in Sweden, Valencia in Spain and Washington DC.
Spearheaded by Visit Belfast, this initiative helps tackle food poverty by directly raising funds and supplies for local food banks and charities. Founding partners include Hastings Hotels, Queen’s University Belfast, Conference Partners International, Crowne Plaza Belfast, Hospitality Belfast, Eventful, ICC Belfast and Titanic Belfast.
The team at ICC Belfast has helped to support this initiative by donating food, toiletries, and clothes since its launch.
A VENUE FOR EVERYONE
At ICC Belfast, we understand that everyone is different, and we want to welcome all visitors to our venue regardless of any accessibility requirements that they may have. We continually strive to provide an inclusive environment for visitors, contractors and employees and address the needs of all visitors of the venue.
ICC Belfast recently underwent leading transformational change to become an accessible diverse and inclusive venue. This included over 80% of staff completing JAM Card training which allows customers to communicate their accessibility needs discreetly, highlighting that they may need a little extra time and patience during their visit.
Our Changing Places facility is located in the Riverside Foyer area. Changing Places toilets are larger accessible toilets for severely disabled people, with equipment such as hoists, curtains, adult-sized changing benches and space for carers.
EQUALITY, DIVERSITY, AND INCLUSION
The team at ICC Belfast is built on creating important, lasting, and respectful relationships across different cultures. We do this through our commitment to equality, diversity and inclusion. We strive to create opportunities and reduce barriers for everyone, particularly under-represented groups. We ensure there is no unjustified discrimination with our internal processes for recruitment, performance and pay, and that promotion and retention is fairly awarded across all divisions.
We are currently working towards the Diversity Mark accreditation which will demonstrate our commitment to creating an inclusive and diverse workplace where employees feel valued, safe, and respected.
EMPLOYEE HEALTH, WELLBEING & SAFETY
Everyone has the right to a safe and healthy workplace and ICC Belfast is committed to achieving the highest standards throughout the organisation. Regular reviews, training and updates to our policies are carried out by our Health and Safety team as well as our policy statement being displayed in a prominent position within our breakroom for the benefit of all staff.
We have also introduced a number of initiatives and activities to support employee wellness including:
- Employee counselling services: We provide Occupational Health Services for our team including access to employee counselling services.
- Wellness month: A month dedicated to wellness with tips, activities and health-focused initiatives.
- Wellness initiatives: These include workplace de-stress massages and facilitated breathwork sessions.
- Take five for your five-a-day: Staff are encouraged to take time to enjoy fresh fruit and snacks provided in the staff breakroom.
TRAINING AND DEVELOPMENT
When team members join ICC Belfast, they are given access to expertise, tools and teams who will support and encourage their career development. Like the conferencing and entertainments industry we are a part of, we do not sit still. We want to encourage and empower all employees to develop a tailored career pathway and we start by giving them access to a range of training resources.
Team members are required to complete regular mandatory training like Cyber Security and Health and Safety. Suggestions for personal development or company-wide improvements and training initiatives are also welcomed.
What our partners say
As an independent charity, we rely heavily on supporter funding, initiatives like Changing the Menu. For Good, are invaluable and crucial to ensure we can deliver the immediate support required. The team at Visit Belfast has shown great support for our organisation - to have an initiative like this in place will help us look ahead and better forecast how best to support those in need.
People living with profound disabilities need more space and specialised equipment to be able to use toilet facilities in safety, comfort and with dignity. Not having access to suitable facilities means that many people cannot enjoy the same opportunities as others. With that in mind, it’s encouraging to see Belfast City Council and ICC Belfast come together to diversify their offering to cater for people with complex needs.
Call us on +44 (0)28 9033 4433 or send us an enquiry below